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Retail Solutions
Moving Merchandise More Profitably
The entire landscape of the retail industry has changed considerably. Today's cus-tomers shop in a variety of ways. They visit shopping malls, buy from mail order houses, watch home shopping television, and search the Internet for special offers. To increase customer loyalty and improve satisfaction, retailers need to be in all of these locations.
FrontSQL Retail Solutionsenable you to realize the potential of automated buying and selling processes with efficient procurement, multi-channel management and outlet channel integration. Based on FrontSQL Enfinity, one of the leading e-commerce platforms, FrontSQL Retail Solutions include a flexible, modular set of components that combine proven, packaged business functionality and industry best practices.
The FrontSQL Retail Solutions include:
Procurement
Marketplace
Supplier
B2B
B2C
Retail Solutions feature
View Count: 46
Broaden your customer base with multi-channel management
FrontSQL Retail Solutions contain powerful multi-channel management tools that enable you to build new outlet channels such as online stores, retail outlets, POSs, call centers, PDAs, and integrate them with existing channels on one platform. With efficient multi-channel management, you can reach new customers and make shopping more convenient for existing ones.
The multi-channel capability of FrontSQL Retail Solutions enables customers to do business the way they want. The solutions give you the power to increase revenue by attracting new customers. Efficient multi-channel management empowers enterprises to:
Actively use different channels to reach new customers
Reach new and different customers through affiliated selling programs.
Understand and rapidly react to customers' changing needs.
With FrontSQL's multi-channel management tools, an enterprise can develop a single infrastructure to support multiple sales channels and lower the overal cost of sales.
Improve customer satisfaction
With FrontSQL Retail Solutions, you are better able to create satisfied and loyal customers by serving them whenever and wherever they want to buy. Efficient multi-channel management can also enhance your decision-making ability and improve customer relationships by providing tools to:
Deliver consistent messaging across all channels.
Obtain information about customers' purchasing behavior to create finely-tuned marketing and merchandising strategies.
Develop rules to deliver personalized content and increase customer purchases.
Analyze customer data to deliver targeted offers and promotions.
Integrate your existing offline channels
FrontSQL Retail Solutions enable tight outlet channel integration by providing the tools to build an online channel and integrate it with existing offline channels, while avoiding cannibalization of existing channels. This provides a dramatic reduction in process costs by allowing customers to order online, centrally, but manage fulfillment offline, locally, and:
Minimize out-of-stock situations.
Reduce distribution costs by offering products online.
Reduce lead times with improved collaboration between manufacturers, distributors, and outlets.
Reduce delivery times and costs across the entire supply chain.
Find outlets for specialty items not available in all stores.
Offer real-time information and order tracking to customers
Build your solution on a powerful e-commerce platform
FrontSQL Retail Solutions enable you to streamline and web-enable all of your buying and selling processes, integrate e-commerce and content management systems, and manage multiple e-commerce initiatives on a single platform. The foundation of FrontSQL Retail Solutions is Enfinity, a proven, flexible e-commerce platform, which can be extended with Enfinity MultiSite and Enfinity Content Management as well as a feature-rich set of business components. The FrontSQL Enfinity platform provides the essential infrastructure for building an integrated e-commerce solution:
Manage all of your sales and procurement channels on a single platform
Improve the efficiency of business transactions and workflow processes
Reduce the total cost of ownership of your e-business infrastructure with integrated content management and multi-site capabilities
Strengthen relationships with partners and customers with improved service and personalized, targeted offerings
Integrate Enfinity into your front-office, back-office, and legacy systems
Deploy a highly scalable solution with support for multiple languages and currencies
FrontSQL solutions have the flexibility to address changing business needs and can be fully customized to support your key corporate initiatives. Our global team of consultants and experienced implementation partners will ensure the success of your e-commerce solution.
As your business grows, FrontSQL Solutions can scale to add more partners, serve additional customers, process thousands of orders, and manage millions of products. FrontSQL has a proven track record of delivering solutions faster than most other e-commerce vendors. Our customers measure implementation times in weeks, not months or years.
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2/13/2007 7:47:25 PM
